Install guide · about 5 minutes

How to add an AI chat widget to Squarespace

Add the Deskdove AI chat assistant to Squarespace with Code Injection > Footer. Includes the plan you need, from Squarespace's help centre.

Squarespace adds live chat scripts through Code Injection. Code in the Footer field is injected before the closing </body> tag on every page.

Before you start: Squarespace says code injection is available in the Core, Plus, Advanced, and some legacy billing plans. It isn't on the Basic plan, and checkout pages don't support code.

Copy your snippet
Copy the one-line snippet below.
<script src="https://deskdove.com/widget.js" data-business="your-business" async></script>
This is a placeholder. Sign up free to get your snippet
Open Code Injection
In your site, go to Pages > Website Tools > Code Injection.
Paste it in Footer
Paste the snippet into the Footer field, including the <script> tags.
Save
Click Save. The chat appears on every page of your live site.

Check it's working

Open your site in a private window
Use a private or incognito window so you see what a new visitor sees (and no old cache).
Look for the chat button
The chat launcher appears in the bottom corner of the page within a few seconds.
Send a test message
Open the chat and send a message, such as "Hi, this is a test".
See it in your Inbox
Open Inbox in your Deskdove portal. Your test chat shows up there straight away.

Rather we did it? Book a free assisted install and we'll set it up with you on a short call.

Based on Squarespace's own help pages: Squarespace Help Center: Customize parts of your site with code injection · Squarespace Help Center: Add custom code to your site. Menus can change; tell us if one has moved.

Get your own snippet

Your portal has a ready-to-paste snippet with your business already filled in, plus these steps.